Design In Australia 🇦🇺 Made In Pakistan 🇵🇰

Privacy Policy

Effective Date: 01-05-2023

  1. Introduction

Welcome to OpenWood, an online wooden furniture brand. This Privacy Policy explains how OpenWood collects, uses, and protects the personal information you provide when using our website or purchasing our products. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, you consent to the collection and use of your personal information as described in this Privacy Policy.

  1. Information We Collect

2.1. Personal Information: When you create an account, place an order, or interact with our website, we may collect personal information such as your name, email address, phone number, shipping address, billing address, and payment information.

2.2. Usage Data: We may collect non-personally identifiable information automatically as you navigate through our website. This may include your IP address, browser type, device information, operating system, and browsing behavior.

2.3. Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

  1. Use of Information

3.1. Personalization: We use your personal information to personalize your experience, process your orders, provide customer support, and communicate with you about our products, promotions, and updates.

3.2. Order Fulfillment: We use your personal information to fulfill your orders, including processing payments, arranging shipping, and providing order status updates.

3.3. Analytics: We may use usage data and cookies to analyze website traffic, track user behavior, and improve our website’s functionality and performance.

3.4. Marketing: With your consent, we may use your personal information to send you marketing communications, newsletters, and promotional offers. You can opt out of receiving marketing communications at any time.

3.5. Legal Compliance: We may use and disclose your personal information as required by law, regulation, or legal process.

  1. Data Security

4.1. Security Measures: We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard security protocols, encryption, and secure server infrastructure to safeguard your data.

4.2. Third-Party Services: We may use trusted third-party service providers to assist us in operating our website, processing payments, or conducting business activities. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep your information confidential and secure.

4.3. Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

  1. Third-Party Links

Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

  1. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will promptly delete the information.

  1. Your Rights and Choices

7.1. Access and Update: You have the right to access and update your personal information stored in your account profile. You can review and edit your account information by logging into your account.

7.2. Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in the communication or by contacting us directly.

7.3. Data Subject Requests: If you would like to exercise your rights regarding your personal information or make a data subject request, such as requesting access, correction, deletion, or restriction of your personal information, please contact us using the contact details provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable laws and regulations.

7.4. Cookies: You have the option to manage your cookie preferences through your browser settings. Most browsers allow you to control cookies, including accepting or rejecting them and deleting existing cookies. Please note that disabling cookies may affect your experience on our website and limit certain functionalities.

  1. Disclosure of Information

8.1. Third Parties: We may share your personal information with trusted third parties who assist us in operating our website, conducting business activities, or providing services to you. These third parties have agreed to keep your information confidential and secure.

8.2. Legal Requirements: We may disclose your personal information if required by law, regulation, legal process, or government request. We may also disclose your information to enforce our rights, protect the security and integrity of our website, or prevent fraud or illegal activities.

8.3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, your personal information may be transferred to the acquiring entity as part of the transaction. We will notify you via email or a prominent notice on our website of any change in ownership or use of your personal information.

  1. International Data Transfers

Our website is operated in Pakistan or hosted on servers located in Singapore. If you are accessing our website or providing personal information from outside Pakistan, please be aware that your information may be transferred to, stored in, and processed in Singapore. By using our website, you consent to the transfer, storage, and processing of your information in Singapore.

  1. Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective immediately upon posting of the revised Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected] Phone: +92 301 1118855 Address: Al Zahoor Plaza, 2nd Floor, Quaid-e-Azam Road, Haroonabad (62100)

We will do our best to address your inquiries and resolve any concerns you may have regarding the protection of your personal information.

Thank you for trusting OpenWood with your personal information.